Returns & Refunds policy

Conditions for cancellation:

Customers have the flexibility to cancel their orders before the processing stage commences. You can inform us of your decision by e-mail Maimoongallery@gmail.com or WhatsApp us at +923436518133

Conditions for returns (Towels and Storage Organizers):

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 7 days

• The goods are in the original packaging and tag should not taken out.

We're committed to your satisfaction with every purchase. For non-discounted products, we offer a cash refund if returned within 7 days of purchase, provided that the product is unused and in its original state. To ensure a seamless refund process, please share your receipt on WhatsApp and return the item with all original packaging materials—this includes price labels, inserts, stiffeners, and ribbons—in their undamaged condition. Items should be re

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service i.e. TCS, M&P Service . We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Conditions for returns (Fragrance and Tasbeeh):

Fragrance and Tasbeeh will only be returned or exchanged if it was found damaged upon receipt. We will facilitate you with the exchange or in case where the product delivered was not as per your specifications or damaged.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail Maimoongallery@gmail.com